Jul 132011
 


NAD Files Lawsuit to Make “Family-Friendly” Resort Accessible

 

Friday 7/01/2011

The National Association of the Deaf (NAD), Vargas & Stein, LLP and Chason, Rosner, Leary & Marshall filed a lawsuit against Great Wolf Resorts, Inc. in the United States District Court for the Eastern District of Virginia. Great Wolf Resorts, Inc, a national chain of indoor water parks, offers different forms of entertainment including a popular attraction, “MagiQuest”, which is described on its website as a “live-action adventure game in which a player goes up to a station and waves an electronic wand in order to trigger an auditory-based clue to locate the next station.”

 

When Plaintiff K.M., a deaf child, visited a Great Wolf Lodge in Williamsburg, Virginia, she was not able to participate in the interactive game with her hearing siblings. Similarly, co-Plaintiff Suzanne Rosen Singleton, a deaf mother, was barred from providing support to her hearing children in figuring out the clues. Great Wolf Lodge also features storytelling puppet shows that rely heavily on audio.
More at: http://www.nad.org/news/2011/7/nad-files-lawsuit-make-%E2%80%9Cfamily-friendly%E2%80%9D-resort-accessible

 


 

NAD Sues BB&T Bank for Denying Relay Calls

Thursday, 6/30/2011

 

The National Association of the Deaf (NAD), Vargas & Stein, LLP and Raymond Marshall of Chason, Rosner, Leary & Marshall filed a lawsuit against BB&T Bank in the United States District Court for the Eastern District of Virginia on behalf of the Virginia Association of the Deaf, Inc. (VAD) and a deaf Virginia resident, Melanie Williams. The lawsuit alleges that BB&T’s policy of refusing relay calls is a violation of Title III of the Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973. The lawsuit asks the court to order BB&T to adopt a policy where all incoming relay calls from people who are deaf or hard of hearing must be accepted in same extent that they accept telephone calls from hearing customers.

 

The VAD has a number of members who are customers of BB&T. Along with Ms. Williams, they are unable to access BB&T’s customer service via telephone because BB&T customer service representatives refuse to accept relay services.

More at: http://www.nad.org/news/2011/6/nad-sues-bbt-bank-denying-relay-calls

– Thanks to NVRC, Fairfax (7/1/11)